FAQ
Got questions? We’ve got answers. Here’s what our clients ask us most.
Review these questions to decide if they pertain to your needs. to inquire about those not listed call our office at (956) 725-2654
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What are your prices?
Prices depend on the service, but here's what our clients ask us most.
- On-Site Service (we go to you): $133/hour
No travel fee within Laredo.
Emergency service: $199.50/hour - In-Store Service (you come to us):
We’ll check your device, then call you with a price.
If you don’t go through with the repair, there’s a $35 diagnostics fee
Note: Unclaimed devices may be charged a storage fee.
Prices may change.
What areas do you service?
While we’re based in Laredo, we work with businesses throughout South Texas and beyond. If you’re not sure we cover your area, just reach out!
Do you offer consultations?
Absolutely. Your first consultation is FREE! We’d love to meet you, learn about your business, and see how we can help.
What's the first step to do business with Ascending?
The first step in doing business with Ascending is to contact our Dispatch Team by phone at 📞 (956) 725-2654 or via email 📧dispatch@ascendingti.com to request our New Client Form. Once received, please complete and return the required client forms so we may promptly move forward and begin serving you.
How/Where can I pay my bill?
Please call (956) 725-2654 to set up your account.
Can't find what you're looking for?
Still have questions? We're here to help
📞 (956-725-2654) |📧 dispatch@ascendingti.com